Where to reach the team
The "Support & Feedback" section of your cabinet is the fastest way to reach our team. Use it to report a problem, ask a question, or send an idea. Every message lands directly in our queue.
Creating a ticket
Choose the type of message (a bug, a question, or an idea), give it a short title, and describe what happened or what you would like. You can note where in the cabinet you saw it, and attach a file or paste a screenshot to make it clearer. Press "Send ticket" to submit.
Following your tickets
Your submitted tickets are listed on the same screen with their current stage: Open, In progress, Done, Rejected, or Archived. Open any ticket to read the full thread and see updates from our team.